Privacy Policy

Who we are

Royal Dastar Studio operates this website and related online services (the "Services"). References to "we", "us", and "our" mean Royal Dastar Studio.

Information we collect

Depending on how you use the Services, we may collect:

• Account and profile data — such as your name, email address, phone number, and optional details you choose to provide (for example date of birth or anniversary when offered in your profile).
• Order and delivery data — shipping and billing addresses, order history, payment references, and communications about your purchase.
• Technical and usage data — such as device type, browser, approximate location derived from IP address, pages viewed, and cookies or similar technologies where enabled.
• Support messages — content you send when you contact us by email, form, or chat.

How we use your information

We use this information to:

• Create and manage your account;
• Process, fulfil, and deliver orders;
• Take payment and prevent fraud;
• Communicate about your order, account, or enquiries;
• Improve the website, products, and customer experience;
• Comply with legal obligations and enforce our terms.

Legal basis (where applicable)

If data protection law requires a legal basis, we rely on performance of a contract (for example fulfilling your order), our legitimate interests (such as improving the Services and security), your consent where we ask for it, and compliance with law.

Sharing and disclosure

We do not sell your personal information. We may share data with trusted service providers who help us run the Services (for example hosting, payment processing, delivery partners, and email)—only as needed for those purposes and under appropriate safeguards. We may also disclose information if required by law or to protect our rights and the safety of our customers.

Retention

We keep personal information only as long as needed for the purposes above, including legal, accounting, and reporting requirements, then delete or anonymise it where possible.

Security

We use reasonable technical and organisational measures to protect your data. No method of transmission over the internet is completely secure; we encourage you to use a strong password and keep your login details confidential.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise your rights, contact us using the details on our Contact page. We will respond within a reasonable time.

Cookies

We may use cookies and similar technologies for essential site function, preferences, analytics, or marketing where allowed. You can control cookies through your browser settings; some features may not work if you disable them.

Children

The Services are not directed at children under the age required to enter into a contract in your jurisdiction. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the Services after changes means you accept the updated policy, except where law requires your consent.

Contact

For privacy-related questions, please reach out via our Contact page.